SERVICE

Returns

If you want to return your purchase for whatever reason, we

can offer you a full refund or exchange. The refund will be for the item itself and not for the postage costs. You have the right to open the package and check the contents but the product must be returned unused. 

 

All of the original packaging, price labels etc. with the product must be returned without having been tampered with. Also make sure you always keep your  tracking number and receipts so you have proof of shipment if you return an order. 

Our returns guarantee entitles you to return the product for any reason within 14 days of receiving the order. It is your own responsibility to return the items and we cannot be held responsible for anything that is lost in transit of the return proces. In case you decide to return the order please make sure you include your name, order number and reason for return. Also make sure that on the airway bill and the package there is clearly written: returned goods, no commercial value. 

 

When item is returned and everything is satisfactory your payment will be refunded. Please note that it can take up to 7 business days for the payment to reach your account. The adres for returns is stated below: 

Return Adres: 

Ha Hu Clothing

Dorbeendreef 43

3561 KC Utrecht

The Netherlands

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